Walk Easy is ABSOLUTELY, UNEQUIVOCALLY committed to protecting the privacy of our site visitors. Much abridged, our policy states that "Walk Easy will not sell, transfer or otherwise communicate your personal information to ANY THIRD PARTY other than to complete your purchase or if required to do so by law enforcement authorities." If you have any questions or concerns regarding our policy, please e-mail firstname.lastname@example.org.
Walk Easy collects only personal information as required for different purposes. The following lists the ways in which we collect such information and the type of information collected:
What Information does Walk Easy collect?
TO PURCHASE PRODUCTS: To purchase walking aids and accessories, a user has to submit personal information such as shipping and billing addresses, first and last name, telephone and email address. The provision of this personal information is mandatory for the sale of merchandise and if you choose not to submit the requested information we will not be able to provide you with such service. Credit card numbers ARE DELETED from our servers as soon as your order has shipped.
TO REGISTER PRODUCTS: To register online the purchase of one or more products, we request the following information: (i) full name; (ii) address; (iii) telefone, fax and/or email address; (iii) place of purchase; (iv) model number; and (v) purchase date. The provision of this information is mandatory in order to register your product(s) online. The remaining information requested on the product registration form is optional.
TO SIGN UP FOR WALK EASY EMAIL: To subscribe to one or more email lists, we request the following information: (i) email address; and (ii) name. The provision of this information is mandatory in order to subscribe to email. Walk Easy uses software to automate subscription and unsubscription and you may unsubscribe at any time.
TO BECOME A WALK EASY RESELLER: To become a reseller of Walk Easy walking aids and accessories, you may complete an online application. By virtue of such application we collect personal information such as the registrant's full name, company name, address, e-mail address and Federal Tax Identification number. The provision of this information is mandatory for users who want to become resellers. In addition to this mandatory information, we may request additional provisional information.
TO GAIN ACCESS TO THE RESELL AREA: Only existing resellers in good standing will be given access to the Resell Area of our site. To be granted access, we will ask for your company name, zip code, contact name and email address. The provision of this information is mandatory for resellers who want to gain access to this area.
How Does Walk Easy Use My Information?
Personal information is used primarily to facilitate online purchases, to register products, to subscribe to email services, to consider reseller applications or to grant access to the Resell area of our site.
In particular, the users' shipping and billing addresses are used in order to fulfill a purchase and to bill a user's credit card. In addition to the original purpose for which the personal information is collected, we may use such information to confirm an order, shipment of an order or to advise of an eventual back-order. Walk Easy may also contact the visitor by email and/or telephone as follows provided that the user grants his/her consent to such additional use:
- in our internal surveys to obtain feedback on our products, our site or other aspects of our business that impact you as a Walk Easy customer;
- to notify visitors of new products or services we think may be of interest to them;
- to notify visitors of special offers and/or promotional discounts.
Visitors will receive such promotional materials ONLY IF they have indicated that they do not object to receiving such information. Visitors are automatically opted-in to our Newsletter list but must click "Yes" to consent to participate in sweepstakes.
We may also use personal information collected to contact users in connection with the inappropriate use of our website and more specifically our message board.
The personal information provided in a reseller's application is used to consider his or her eligibility.
We NEVER sell or rent the personal information collected to third parties.
What About Security of Data Transmission?
Walk Easy uses a form to transmit credit card information in order to complete a purchase transaction. We use industry-standard, SSL (secure socket layer) encryption. Once we receive your transmission, we make every best effort to ensure its security on our systems. Once your order has been processed and shipped, credit card information is automatically deleted from the system.
Can I Correct/Update the Information Collected About Me?
Information is only stored for registered users to facilitate subsequent visits and orders. If you are a registered user, you reserve the right to correct/update your personal information by accessing your account. You will need your email address and password to log in.
From time-to-time our site may request information from users via contests. Participation in these contests is voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information. Contact information will be used to notify the winners and award prizes.
How Can I Opt-In?
We provide guests and registered users the opportunity to opt-in to receive our Quarterly Newsletter, to sign up for New Product Information and to participate in contests and/or sweepstakes. The opt-in procedure may be exercised by subscribing as a visitor to our site, when creating your account or when placing an order by checking the appropriate boxes.
How Can I Opt-Out?
As a registered user, if you have opted in and later desire to opt-out from receiving Walk Easy email, you can edit your subscription preferences simply by accessing your account. If you have signed up for email without registering, opt-out instructions are provided with every email you receive from Walk Easy. Alternatively, you may also unsubscribe using your registered email address by emailing email@example.com and typing "Remove" in the Subject field.
Why Do I Need an ID and Password?
When creating an order, we allow you to store your contact information, shipping address and opt-in preferences. Your email address and password are required to secure the viewing of this information from others and to allow you to modify or update this information.
What are Cookies and How Does Walk Easy Use Them?
You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you may be unable to complete your purchase and or participate in online polls and surveys.
This web site contains links to other sites. Walk Easy is not responsible for the privacy practices or the content of such other sites. This privacy statement applies solely to information collected by this site.
How Do I Contact Walk Easy?
Telephone: 1 (561) 276-3900
Facsimile: 1 (561) 276-8797